Frequently Asked Questions

We have heard thousands of questions, and chosen to provide you with the answers to some of the more common questions relating to a funeral, a funeral service and funeral homes.

- What is a funeral?
The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take that first step towards emotional adjustment to their loss.

- What type of service should I have?
Only you can answer that question. The type of service conducted for the deceased, if not noted in a pre-arrangement, is decided by the family. The service is usually held at a place of worship or at the funeral home. The service may vary in traditions according to religious denomination or the wishes of the family. The presence of friends at this time is an acknowledgment of friendship and support. A private service is by invitation only where selected relatives and a few close friends attend the funeral service. A memorial service is usually a service without the body present and can vary in ceremony and procedures according to the family's community and religious affiliations.

- Can I personalize my funeral service?
Absolutely, in fact, we encourage it. After all, the funeral is a celebration of life. Our staff is happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalized in many unique ways. We are here to help you explore the possibilities.

- Why should we have a public viewing?
There are many reasons to view the deceased. It is part of many cultural and ethnic traditions, and many grief specialists believe that viewing aids the grief process, by helping the bereaved recognize the reality of death. Viewing is even encouraged for children, as long as it is their desire to do so, and the process is explained well.

- Why do we need an obituary?
Most families find it is helpful to friends and the community to have an obituary published announcing the death and service arrangements. We will help you place an obituary in the newspapers of your choice.  Although newspapers do charge a fee to publish obituaries, there is no extra cost for us to publish your obituary to our website.

- What do funeral directors do?

Funeral directors are both caregivers and administrators. In their administrative duties, they make the arrangements for transportation of the deceased, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the deceased. As caregivers, funeral directors are listeners, advisors and supporters. They have experience assisting families who are coping with death. Our funeral directors are trained to help you arrange a personal and meaningful tribute and to answer your questions along the way.

- What should I do if the death occurs in the middle of the night or on the weekend?
We are available 24 hours a day, seven days a week. All you need to do is place a call to us at 972-771-8641, and one of our staff will be there as quickly as we can get there.

- What should I do if a death occurs while away from home?
Our funeral directors can assist you no matter where a death occurs. We can coordinate the necessary arrangements or connect you with a funeral home where the death occurred, if necessary.

- What is the purpose of embalming?
Embalming sanitizes and preserves the body, slows the decomposition process, and enhances the appearance of a body. It makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them. Embalming the body enables mourners to view the deceased if they wish. The emotional benefits of viewing the deceased are enormous, particularly to those having difficulty dealing with the death.

- Is embalming mandatory by law?
No. But, certain factors of time, health and possible legal requirements might make embalming either appropriate or necessary. Your funeral director will help you with any concerns or questions you have.

- Is cremation a substitute for a funeral?
No, cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. We can assist you with the necessary information for a funeral with a cremation following or a memorial service.

- Can I have a visitation period and a funeral service if cremation is chosen?
Yes. Cremation does not preclude having a visitation period and a funeral service. Cremation is simply one option for final disposition of the body.

- Is cremation as a means of disposition increasing?

Yes, due to changing traditions and social norms, cremation has become but not dramatically.

Cemetery Common Questions

The answers below are here because these are some commonly-asked questions. If yours isn't listed, we invite you to call us. We're here to provide the information you need, when you need it.

- What is Perpetual Care?
"Perpetual Care" means that the cemetery owner is obligated to maintain the grounds and cemetery spaces indefinitely.  Rest Haven Memorial Park is a perpetual care cemetery and property owners are assured that the grounds, roads, and buildings of the cemetery will be maintained with the highest level of care.

- Can the vault be personalized?
Yes, we can show you the wide range of personalization choices, including customized nameplates and military insignias.

- Are there vaults for cremated remains?
Yes, we offer urn vaults, designed for in-ground burial of cremated remains.

- Can two cremations be performed at once?
Never. Not only is it illegal to do so, most modern cremation chambers are not of sufficient size to accommodate more than one adult. Thus it would be a practical impossibility to conduct multiple cremations simultaneously.

- Can the family witness the cremation?

Yes. Our state-of-the-art cremation facility is set up to allow family members to be present when the body is placed into the cremation chamber. In fact, some religious groups include this as part of their funeral custom.

- Must I purchase a burial vault?
Rest Haven Memorial Park does require you to have such a container so that the ground will not sink.

- What are the advantages of a mausoleum burial?
Some people prefer mausoleum crypts as an alternative for those who do not want to be interred in the ground.

- What is a columbarium?
A columbarium, often located within a mausoleum, chapel or in a garden setting, is constructed with numerous small compartments (niches) designed to hold urns containing cremated remains.